Contact Us
Thank you for visiting our store! We are dedicated to providing excellent customer service and ensuring a seamless shopping experience. If you have any questions, concerns, or need assistance, feel free to reach out to us.
📧 Email Support
For inquiries regarding orders, products, shipping, returns, or general assistance, please contact us via email:
📩 mRuihejuDecoration@outlook.com
We aim to respond to all emails within 24-48 hours on business days. Please include your order number (if applicable) for faster assistance.
📱 WhatsApp Support
For quick inquiries or urgent support, you can reach us on WhatsApp:
📲 7422406061
Our customer support team is available to assist you with any questions related to your shopping experience.
🛍 Order & Shipping Assistance
- Need help placing an order? Contact us for guidance on selecting and purchasing products.
- Want to track your order? Send us your order details, and we will provide you with an update.
- Facing delivery issues? Let us know, and we will work with the shipping carrier to resolve the problem.
🔄 Returns & Refunds
If you need assistance with a return or refund, please contact us via email with the order number and reason for return. Our team will guide you through the process.
🌍 Business Hours
We strive to be available for our customers as much as possible. Our standard support hours are:
🕒 Monday – Saturday: 9:00 AM – 6:00 PM (Local Time)
📅 Sunday & Holidays: Limited Support Available
If you contact us outside of business hours, we will get back to you as soon as possible on the next working day.
💬 Feedback & Suggestions
We value your feedback! If you have suggestions on how we can improve our products or services, feel free to share your thoughts with us. Your input helps us provide a better shopping experience for all customers.
Thank you for choosing us! We look forward to assisting you. 😊